The Onyx Apartment Hotel (CT - CBD)
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Request to bookThe Onyx Apartment Hotel
Every unit features a satellite flat-screen TV, a fully equipped kitchen with an oven, and a private bathroom with a shower and a free toiletries. There is a seating and a dining area in all units.
MRKT, the property's onsite restaurant is set on the ground floor of the property focuses on locally sourced products and offers a variety fresh produce, artisanal foods and beverages. The restaurant offers breakfast, lunch and dinner and there is a deli offering produce and ingredients allowing guests to cook in the privacy their apartment.
The Onyx offers a terrace, outdoor pool, gym and spa facilities are available. Transfers to the airport are offered at an additional charge.
V&A Waterfront is 1.9 mi from The Onyx, while Table Mountain is 4.3 mi from the property. Cape Town International Airport is 12 mi away.
WHATS INCLUDED:
NOTE FOR PROMOTION:
CHECK-IN / CHECK-OUT:
- Check-in time is between 14:00 to 00:00
- Later check-ins are not a problem, but to avoid being treated as a "no show" guests must please advise us so that necessary arrangements can be made.
- Check-out is by 11:00 on day of departure. Any late departures can be arranged and will be based on availability.
CANCELLATION:
All changes to the original booking must be received in writing via email
All cancellations must be done in writing by an e-mail. If a booking is cancelled, the following costs will apply
- If cancelled after reservation you will be charged 20% of the total price
- If cancelled 8-30 days before arrival date 50% of total price will be charged
- A 100% cancellation fee will be charged for guaranteed reservations that fail to arrive or bookings cancelled within 7 days of arrival
Peak Season
Should the reservation be cancelled less than sixty (60) days prior to arrival, should you fail to arrive on the day, or should an in-house guest check out prior to the guaranteed departure date, the hotel has the right to charge the full value of the accommodation or part thereof, depending on the occupancy and availability of the rooms on the night/s in question, unless the hotel will have been able to resell the room
- 90-61 days prior to arrival: 20% Cancellation fees
- 60-31 days prior to arrival: 50% Cancellation fees
- 30-00 days prior to arrival: 100% Cancellation fees
PREPAYMENT:
- A total of 50% is required 30 days before arrival of booking
- A total of 100% is required 7 days before arrival of booking
- 100% prepayment for all 1 night stays
CHILDREN & BEDS:
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
The price shown is for the number of adults in your search. If you're traveling with children, add them to see the correct price and occupancy info.
Crib and extra bed policies
- 0 to under the age of 2 years: complimentary stay in a cot – only 1 cot per room
- Children 2 – 11 years can share with 2 adults in the Studio Deluxe or 1 Bedroom Apartment. Only 1 extra bed per room. Extra bed child rate applies, subject to availability
- Children 12 – 18 years can share with 2 adults in the Studio Deluxe or 1 Bedroom Apartment. Only 1 extra bed per room. Extra bed adult rate applies, subject to availability
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
1 crib or 1 extra bed available on request. All cribs and extra beds are subject to availability.
NOTE: Any name changes due to the member not being the one traveling it will be an additional R500.
Frequently asked questions
Can’t find the answer you’re looking for? Reach out to our customer support team.
Do I need the whole amount available in my wallet
You do not need to have the whole amount available in your travel wallet. Any outstanding amount may be settled by EFT
Can I pay cash upfront?
Yes, you can pay cash upfront. Even if you have the full, or partial amount in your travel wallet, if you choose to you may pay for your trip entirely with case, sent to us by EFT
Can I get a refund if I can't make my trip?
Yes, a full or partial refund may be applicable to you if you are no longer able to make your trip. An important note: Whether you can be refunded, and how much you can be refunded, depends on the terms and conditions of the travel package and accommodation where you have booked.
Does the total include flights and visas?
No. Flights and other travel items are arranges separately from your travel package and will therefore be at an additional cost, unless otherwise stated in the package you have chosen.
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